Tacoma Lutheran Retirement Community Annual Report

A farewell to TLRC.

president report

“We are hard pressed on every side, but not crushed; perplexed, but not in despair; persecuted, but not abandoned; struck down, but not destroyed.”2 Corinthians 4:8

 

I believe this scripture verse describes 2020.  TLRC faced many challenges in 2020 but was not crushed, we did not languish in despair, we worked together so we did not feel abandoned and certainly were not destroyed! As we share this Annual Report with you, it is time to reflect, but believe me, we all agree we are glad it is now behind us. Many events impacted us in 2020, none more so than COVID. Every resident and employee was touched by this, whether diagnosed with it or knew someone who contracted it. Yet, one of the things I love about our team is their resiliency and resourcefulness. Our team not only met the challenge-they rose above it! Our team created ways to keep residents engaged throughout the year. Our team comforted and protected each other. The most common thank you phrase I hear from residents and staff is “Thank you for keeping us safe!” Such great praise!

Our building project continued to move forward and we expect to begin construction in September. Three buildings will be built: one three-story apartment building containing 50 one- and two-bedroom apartments and two villa residences, one five-story and one six-story building containing a total of 41 one and two-bedroom apartments. Throughout the year we have seen more than 100 people express interest in moving to our campus and are currently in the process of sharing pricing and floor plans. I encourage you to stop by our Sales Center located in Highlands Six-Plex A5 or continue to check our website for the latest information.

Quality programs and services for all our residents have always been a hallmark of our organization. To that end, I want to acknowledge the hard work our staff members have done in maintaining our 5-Star Rating from the Centers for Medicare and Medicaid Services throughout the pandemic. This is not easy to accomplish, even when not dealing with a pandemic. To maintain this status during the pandemic is spectacular. I am so proud of and grateful to our staff.

We began a rebranding process in 2020, which allowed us to update our colors, our logo, our Mission, Vision and Values Statements and our name. This process utilized a task force that included voices from residents, employees and Board members. It stretched over 8-9 months and involved deliberating over more than 30 name options. We are excited about our new name as it will take us into the future with confidence, pays homage to our founders and reflects on the growth we have achieved over the years.

As the door closes on 2020 and Tacoma Lutheran Retirement Community, we look forward to the future with hope and excitement as eliseo. I am also grateful for the support received from the community, employees, Board members, volunteers, business partners and residents. Yes, we were challenged in 2020. However, we achieved many successes as you will see throughout this Annual Report. Our future is bright and we look forward to you joining us on the journey!

 

R. Kevin McFeely
President and CEO
President and CEO Kevin McFeely

board of governors

board of governors chair

For almost 83 years, the ‘Lutheran Home,’ by whatever name, has had an eye to the future. Those early visionaries who gathered to develop a residence for people in need were not deterred by an economic depression and a world threatened by war. They had a calling and a mission. elìseo continues to respond to the calling and mission which brought it into being by Engaging lives through active living, compassion and dignity.

The Board of Governors greatly appreciates the work the staff has done this past year for they are the ones who put our mission into practice. We especially value the work done in responding to the Covid-19 pandemic. Even with the trials placed upon them, their work enabled elìseo being granted the 5-star rating by the Centers for Medicare and Medicaid Services. We look forward to continuing to work with Kevin McFeely in maintaining the mission and vision for elìseo.

2021 will continue to bring changes to the campus and the community of elìseo, not the least of which is the new name. It was chosen to reflect our faith tradition with its meaning being God is our salvation, and to expand our identity beyond the campus as we seek to reach above and beyond in fulfilling our calling.

Thanks to the members of the Board of Governors for their commitment and support for the work of elìseo. Thanks to the covenant congregations for their participation in elìseo as an extension of their own ministry.

Please continue to hold elìseo its residents, staff and volunteers - in your prayers.

The Rev. Ron Kempe
Chair, Board of Governors
ron-kempe-nh

foundation

Marc Streleski

eliseo foundation

What a year it has been! On behalf of the elìseo foundation Board of Trustees, I want to thank you all for your generous support in 2020. Your donations this year helped to enrich the lives of our residents during an unprecedented year of unknowns.

We are grateful for you – whether you gave to the foundation through our end-of-year annual campaign, contributed with a Legacy or estate gift or made a donation to one of our programs that supports our elìseo residents and services. Each and every one of you were so generous with your giving and we cannot say thank you enough.

When the pandemic began, we were not sure how 2020 would unfold. We knew we would have to cancel our 10th annual golf tournament (it is back on for August 19, 2021 so mark your calendars!). But most importantly, we knew we needed to do whatever we could to continue to serve our residents. And this year, you stepped up and helped us to fund the resident care programs as well as provide activities for them through our Life Enrichment Department. Your giving provided a bit of light for those in our elìseo community this year!

Also, the elìseo staff have made it easier than ever to give to the elìseo foundation. If you go to elìseo.org, you can sign up to make a monthly gift that will be automatically deducted on a recurring basis. You can also sign up through the Amazon Smile Foundation to have a portion of your Amazon purchase amounts to be donated back to elìseo. The same is true if you shop at Fred Meyer – simply search for elìseo in your rewards program to make elìseo a beneficiary. Any questions? Please contact Audrie Jones in our foundation office (253-756-7568) and she can help you get it set up.

We are looking forward to an exciting new year at elìseo for 2021, with the expansion of the campus projects and new staff in the elìseo foundation. We look forward to thanking you, our donors, later this year in person at our annual Enthusiast Club lunch. But until then, let me say THANK YOU again for all that you do.

Marc Streleski
Chair, Board of Trustees

Your donations goes above and beyond what we could have ever hoped to imagine. Sincerely, thank you for all of your incredible help.

-eliseo

Friend of the Foundation (Gifts up to $99)

John and Ann Bechtholt

Donna Brzezinski

Colleen Clark

Jennifer A. Davenport

Gerald Dines

Daniel and Karen Erlander

David Hoffman

Emmitria Kleuabthong

Ron Klipping

Dr. Paul and Margaret Kutz

Karrie Lewandowski

Tammy Lorenzo

Jean and Jon Malmin

Princess Mariano

Keisha Mayfield

Jessie McKenzie

Pamelia Olson

Suzanne Sevasin

Norma Darlene Smith

Judi Sturmer

Emily Welton

Giftmaker ($100-299)

Juliana A. Aetonu

John and Carol Avery

Dorothy Mae Brown

Dianne Carey

Ed and Christiansen

Diana Compton

Denise and Ryan Cooksey

Jim DeLaHunt

Dennis and Rebecca Drewes

Rev. Robert Drewes

Rainer and Lilo Faust

Ted and Dee Feiertag

Daniel Fitch

Vance Fredrickson

Ruth Gastler

JoAnn Gerlach

Janet Glenn

Michael and Marjorie Guerber

Mary Guilford

David K. and Barbara H. Hamry

Edward and Marien Johnson

Audrie and Cannon Jones

Tiara Kelly

Lori King

Giftmaker cont.

Erik and Marcia Kjesbu

Patty Knapp

Kroger Stores

Virginia Lease

*Janet and Jack Leng

Jean Mandy

Nellie Mattlab

Billy and Barbara Meints

Beverly Menjivar

Trudy Miller

Renee Morgan

Thyda Oeung

James Ofelt

Karizsan J. Perez

Yvette Perrine

Georgine Roller

Larry Scalph

Jackie Stenger

Reba Jo Stevenson

Jon Swingle

Tacoma Delta Investment Club

Brigitte J. Thomas

Colin Thompson

Rev. Richard and Sandra Tietjen

Raymond Tisch

United Way of Pierce County

Chizuko Van Horn

John and Janice Vick

Gloria Virak

Amy Vogel

Richard and Donna Walker

Shirley Winsley

Enthusiast Club ($300-999)

Jeffrey Angell

Joan Baird

Virgil Boyt and Rosella Herrman

Stacy M. Daniels

Jean and Curtis Dieffenbaugher

Herman and Dorothy Diers

*Stephen Duncan

Thomas and Dorothea Fizet

*Janis and Howard Graves

Kyle Halloway

John Hamilton

Trent Herivel

Noel Hermann

*Daniel Hoffman

Lois Huso

*Rev. Ronald and Janet Kempe

Enthusiast Club Cont.

*Ed Larson

Bill and Sue Lindeman

Don and Judie Lloyd

Sandra and Shannon McCormick

Serina McWha

Mount Cross Lutheran Church

Tho Nguyen

Rev. Randall and Jan Olson

Robert and Joyce Reinhard

*C. Lynn Riegel

Paula Rieke

Joanna Robinson

St. Mark's Lutheran Church By the Narrows

Maxine Strom

Harold Sweeney

The Benevity Community Impact Fund

Anne Wagner

Karen Wiley

David and Brenda Wise

Partner ($1,000-4,999)

*Dr. Bruce and Dixie Arneklev

William and Margaret Barton

Bjarne & Ethel Byberg Estate

Joan Fassnacht

*Larry and Ellen Gaffney

Gloria George

Greenbrier Development

Bruce and Kathleen Gustafson

Heritage Bank-Downtown Tacoma

In Faith Community

Dale Johnson

Katherine S. Johnson

Marcy Johnson

Key Bank

*Janet and Don Monroe

Roy and Ilse Noren

Sig (Oliver) Olson and Dianne Schurr

Peace Lutheran Church

Rockwood

Lloyd and Barb Schneider

Margaret Spangler

*Marc and Cathy Streleski

TLRC Helping Hands

Champion ($5,000-9,999)

Gustaf Soderstrom Estate Foundation

Kevin and Cindy McFeely

Visionary (Gifts of $10,000 and more)

Joan Schultz

Denotes an eliseo Staff Member

*Denotes an eliseo Board Member

financial report

financial report

In a year filled with many challenges, we are blessed to know the financial future of elìseo is secure.

As you might expect, the pandemic that shuttered so many organizations affected elìseo as well. We faced a strain on operations with a reduction in number of residents, resulting in loss of revenue, both within Independent Living and the Health Center operations. We were able to counter the loss of revenue with some savings in expenses. The increased expenses in infection control and direct COVID costs offset most of these savings.

Hiring and retaining a quality workforce is more important than ever. However, as in the past, the pool of health care talent remains in demand.  The work involved to recruit health care workers only increased as lack of available talent inflated direct care expenses. elìseo received funds from the Paycheck Protection Program in April and was able to continue providing care and services to our residents with a full budgeted staff and stabilized cash flows.

elìseo continues to allocate dollars to invest in technology to reduce workload, increase accuracy and improve the lives of our residents and staff.

As we make a continuing commitment to greater financial sustainability in 2021, we are grateful for your continued support as we transition to a different world post COVID.  Our strong financial standing was bolstered with the commitment and expertise of our staff, leadership and the Board of Governors.

It is not enough to simply survive a downturn; we want to position ourselves financially to be even stronger. We are blessed to be working together with such a dedicated caring staff, and I am overwhelmed by this honor and privilege. Our team was able and will continue to navigate these trying times together.

David Hoffman
Chief Financial Officer
David, CFO
Federal/State Revenue Sources:
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Medicaid as a % total revenue: 
%
Resident Services as a % of total expense:
%
Contractual Reduction to Medicaid Reimbursement
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2020 Over View

Resident and Staff Events and Programs

Organizations we proudly supported in 2020.

-eliseo

Organizations we proudly supported in 2020.

Peace Community Center

Lutheran Community Services in the Northwest

Franciscan Foundation

Alzheimer’s Association

Healthcare Providers Council

Global Ageing Network

Redeemer Lutheran Church

Catholic Community Services

Nourish Pierce County Food Banks

church covenant

First Lutheran Church 

St. Marks Lutheran Church

United Lutheran Church 

Christ the King Lutheran Church 

Christ Lutheran Church

Bethany Lutheran Church

Lutheran Church of Christ the King

Redeemer Lutheran Church

Emmanuel Lutheran Church

Mount Cross Lutheran Church 

Peace Lutheran Church - Puyallup

Peace Lutheran Church - Tacoma

Grace Lutheran Church 

Trinity Lutheran Church

Gloria Dei Lutheran Church

St. Johns Lutheran Church

Resurrection Lutheran Church

Agnus Dei Lutheran Church

Good Shepherd Church

Bethlehem Lutheran Church